Communication is the key to success in both private or professional aspects of anyone’s life. It is the cornerstone for any relationship. It is especially valued in the business world because it saves time and leaves both sides satisfied with the process of information exchange.
Bad communication can have a great impact on your business’s operations. It can bring down effectiveness, no matter how big or small your business is. Without good communication, you can miss deadlines, confuse employees and cause the overall morale to suffer. This is why many companies spend great amounts of money and put in extra efforts in order to perfect the ways of internal communication.
In a world full of professionals, there are many who think that they have developed the perfect way to manage internal communication. But, the fact is that both the business world and the consumer world are changing so rapidly, causing good communication solutions to become obsolete and outdated after a short period of time.
With so many business rivals out there, internal communication can mean the difference between your company failing or succeeding. This is why you should build a strategy to improve the efficiency of all communication protocols and the communication skills of your employees. Here is a compiled list of tips that can help you level up in this field.
Organize Interdepartmental Exchanges
If you have several departments operating in your organization, these exchanges are something you have to do in order to improve communication among departments, especially in cases when two or more different departments are located in isolated areas, or when they work on completely different tasks.
By organizing interdepartmental exchanges, you will allow your workers to spend a day in a different department and learn about everything that goes on there. Being able to taste the triumphs and struggles of their colleagues, people can get genuine insights and can develop a sense of empathy.
This is considered to be one of the best ways to develop better relations among company workers. In case your departments are located in different parts of town, you can try video conference calls.
In the age of the mobile phone revolution, managing your business on the move became super easy. There are many mobile phone companies around the globe that offer special packages for affordable prices to businesses. After supplying every employee with a cell phone, you will have the opportunity to get a hold of anyone in a matter of seconds.
To bring your internal communication to an even higher level of effectiveness, you might consider getting a mobile Wi-Fi solution. This way, you can save money on mobile service expenses by using free chat and call mobile device software. As you know, most mobile software communication applications have the conference call features.
To increase security, you can go with corporate mobile device management software. This will allow your IT department to monitor, manage and secure your employees’ mobile devices across multiple mobile service providers, no matter what operating systems they run on.
There are also mobile apps that can help you keep track of priority assignments for you and your employees. Handling tasks in real-time and at the same time being able to communicate with other colleagues can save you precious time and bolster your firm’s effectiveness to another level.
Evaluate Current Internal Communication Procedures
Some internal communication methods may prove more useful than others. Make sure to test many of them. You will see that some are better for specific things than others. Having a variety of options and prioritizing them for specific channels of communication will speed things up a lot.
Collaboration tools designed to work on your intranet computer network are better for having a conversation with people then email. Before making any changes, write down the pros and cons of each method of communication you have implemented in your organization. Research and read reviews to be able to make a choice that your business will benefit from the most.
For instance, eye-catching posters are trendy and they can prove as an effective way to communicate rules, principles and ideas to your employees. In an area where employees are making an assembly, you can go for Notice Boards. They are used by many organizations to send updated information to their workers. Notice Boards are more effective if the information on it is made attractive and easy to understand.
Work on Manager-Employee Relations
The practice of most businesses is for employees to send simple reports to the managerial stuff. This is dehumanized information about task completion and status updates. It may be an effective way to communicate, but it is not considered as effective over time. If you want to improve internal communication in your organization, you have to encourage stronger and collaborative relationships, not only among employees, but also the ones among managers and employees.
The best way to approach this is to make employees feel comfortable approaching the boss. This is important because many employees choose to avoid bringing up important points to their managers. This blocked flow of communication has a direct impact on your business, resulting in less revenue.
The “Open Door” policy is a process of making your employees feel comfortable to bring up any issue or topic they think is necessary. This method can provide better results if you keep checking in with employees on a regular basis. This way, you will improve internal communication throughout your entire firm and make sure that everyone feels comfortable in their position.
Provide Easy Access to Internal Knowledge
Every business has documents and various informational data that has to be accessed and used by employees on a daily basis. Any block in the flow of this specific communication can cost your business a lot of money. This especially applies in case you get new employees that need to be trained and educated before they can start working on their own.
Improving internal communication can be a sideway achievement if you decide to go for an internal knowledge base. Having this data pre-arranged and easily accessible will cut down costs for your company by providing you with a built-in training program at your disposal. If you have a computer network already installed in your offices, this should be an easy method to apply.
Turn Communication into an Organizational Habit
Being a vital part of any successful venture, good internal communication should be practiced on a regular basis. There is no better way to ensure no information is lost but to organize regular staff meetings. You can go for weekly conference calls, newsletters and monthly staff meetings.
Let the employees know the company goals and plans for the future. Ask them for opinions and ideas. This way, you can work on creating shared values and assumptions, thus influencing both communication and how your employees behave in the system.
Furthermore, an improvement of internal communication skills will help in creating a healthy organizational culture, enabling you to harness the power of employees’ emotions. This will also prevent the development of conflicting subcultures in your company that may have a devastating consequences for your business.
Organize Team Building Retreats
Planning regular team building events can help your employees bond in a more organic and effective manner. Sharing an experience that is not work-related can have a great impact on the way your staff communicates. It will result in a friendly work environment where people will feel comfortable and happy to talk and work with anyone.
Overcoming obstacles outside the office can provide your staff with new insights into how things can be done. Getting a new skillset can come in handy when they come back to work to face everyday tasks. Creating exciting opportunities for your staff outside of regular meetings and presentations will open communication channels and allow them to bond and form relations that would otherwise be impossible.
As you can see, improving internal communication within your company can be very interesting. It will provide everyone with a sense of accomplishment and satisfaction. It is a time-consuming process and, if you want to make sure that you get the desired results, try implementing several solutions at once. When the time comes and you experience fluid and meaningful communication, you won’t regret the time invested into this process. Above all, these tips will help your business grow and expand.